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Cultural Competence in Refugee Service Settings: What Does the Research Tell Us?
This webinar is presented by Switchboard, a one-stop resource hub for refugee service providers in the United States. Visit www.SwitchboardTA.org to learn more.

★ What will this webinar cover?
Refugees have unique, complex needs and strengths related to their cultural backgrounds and experiences of forced displacement and resettlement. Most of us are familiar with the term “cultural competence” and the importance of culturally appropriate services when working to support refugee clients. But providing culturally appropriate services is often complicated by unclear definitions and a lack of practical guidance. This webinar will share the findings of an original literature review on the topic of cultural competence in refugee service settings, highlighting key concepts and approaches described by refugee service providers and organizations. A Q&A session will provide an opportunity to hear the perspectives of practitioners working with refugee and immigrant communities. View Q&A panelists: https://bit.ly/31WB16E

★ Is this webinar for me?
This webinar is aimed at front-line and management staff of organizations serving refugees and immigrants who are looking to better understand the evidence base related to cultural competence and culturally appropriate services for refugee communities. It will also be relevant for health care providers (including clinicians and mental health professionals) serving refugee patients, and for academics and students with research interests in cultural competence.

★ Why Should I attend?
After attending this 75-minute session, you will be able to:

• Describe the importance of cultural competence in refugee service settings;
• Summarize what the research says about cultural competence, including: how it is defined, criticisms of cultural competence, and the importance of an enabling organizational and structural environment; and
• Identify key individual- and organization-level approaches to culturally competent service provision.

Sep 10, 2020 02:00 PM in Eastern Time (US and Canada)

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