This webinar is open to all refugee service providers, whether working at state agencies, resettlement agencies or affiliates, or other organizations. This webinar is presented by Switchboard, a one-stop resource hub for refugee service providers in the United States. Visit www.SwitchboardTA.org to learn more.
This webinar will present key highlights from a recently published toolkit on effectively using data to measure and improve refugee services. This will include examples and lessons learned from states leveraging existing reporting data, building new client-centered databases, and learning about their programs in other innovative ways.
After attending this 60-minute webinar, you will be able to:
• Leverage existing data to answer research questions and inform program management;
• Recognize the challenges of building and using an integrated client database and use proven strategies to avoid common pitfalls; and
• Identify other innovative data collection opportunities.